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The Servers:

Waterford Designs host all it's sites on servers housed in a 14,000 sq.ft raised floored state-of-the-art data centre in Stratford, London. The facility offers complete redundancy in protected power, HVAC, fire suppression, network connectivity and on-site manned security. The facility takes power feeds from multiple power grids, distributed via MGE UPS battery backup power and three 2.5 MVA Caterpillar diesel generators to backup primary power source with 48-hour on-site fuel storage supported by continuous refuelling contracts. Our Libert HVAC systems are configured to provide cooling redundancy in a temperature controlled environment. Fire suppression includes a dry pipe pre-action system with VESDA (Very Early Smoke Detection Apparatus).
  • 15,000 sq.ft facility
  • 14,000 sq.ft of raised floor
  • (12) 26-ton Libert AC units
  • Dry pipe pre-action sprinkler system
  • Very Early Smoke Detection Apparatus (VESDA)
  • 5000+ amps of input power
  • (4) 500KVA MGE UPS units
  • (3) 2.5 MVA Caterpillar diesel generators
  • Three point fibre duct enternace
  • BMS monitoring software for all data center infrastructure
Building Fiber
  • Diverse Fibre Rings - BT
  • Diverse Fibre Rings - Level(3)
  • Diverse Fibre Rings - TycoTelecom
 
Network Redundancy

The systems use intelligent end-user routing software called Border Gateway Protocol (BGP) between the OC-3's. BGP identifies which path is the most efficient for each data packet and then routes the packet to its destination on the fastest path. This increases the speed at which web pages sent from the data centre, arrive at their destination.

Studies have shown that the most common reason for downtime is circuit failure on Tier 1 provider backbones, the major data highways. To guard against this potential problem, the data centre is supplied with two Tier-1 providers. If one experiences problems, traffic can be routed down another one. Furthermore, the data centre shares the digital distribution architecture of Leve3 and Qwest, which includes private peering network connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM Advantis and others. These private peering arrangements allows the servers to quickly and efficiently exchange packets of data with every major backbone carrier in a one-to-one environment.

  • Juniper M40 border/core routers
  • Foundry BigIron 8000 series distribution routing switches
  • Cisco 3500 series aggregation switches
Network Reliability

Industry analysis reveals that 70% of downtime of over 10 hours with any ISP is caused by telephone circuit failure. With the systems in place, circuit failure is virtually eliminated as the data centre is provided by Level(3) and Qwest.

The providers also have peering connections with other major Tier 1 providers that allow traffic to be switched to alternate backbones should the need arise.

We recognize that downtime is not an option for your servers. That's why the data centre is always equipped with top of the range hardware and facilities that ensure that your site is up and running on the web 24 hours a day, seven days a week.

The data centre features raised flooring. This enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times. In addition, raised flooring reduces static and ensures a professional, computer-grade environment for your servers.

Guaranteed Packet Delivery

The data centre offers superior reliability of data by guaranteeing minimal packet loss in the network. And, the technicians work with the network providers to ensure that all packets leave the network at the highest contracted speeds and are delivered to your end-users.

Bandwidth Utilization

The networks are designed to ensure excess capacity exists even in peak operating hours. We demand that excess bandwidth be the norm, even during the largest traffic spikes. The data centre technicians continue to add new connectivity/routes to ensure that this excess is retained and your content is sent to your end-users as efficiently as possible.

Finally, the NOC is located in a secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.